Return and Refund

Cancellation Policy

• Orders can be canceled anytime before dispatch if you change your mind after placing an order.
• To cancel your order, please contact us:
• Email: info@nabia.in, fashionneoma@gmail.com
• Call: +91-9266550110

Exchange Policy

• Products are eligible for exchange within 7 days from the date of delivery.
• A reverse pickup fee of ₹150 will be charged for exchanges.
• Products can be exchanged only once. After that, they are not eligible for return or exchange.

Return Policy

• Products can be returned within 4 days from the date of delivery.
• Ensure the original product tag and packaging is intact while returning the product.
• If a product is returned, delivery and reverse pickup costs will be borne by the customer.

Products Not Eligible for Return/Exchange

• Products returned without all original packaging and other items included at the time of delivery.
• Customized products are not eligible for return or exchange.
• Items that have been worn or washed.
• Products purchased during clearance or flash sales.

Refund Policy

• Refunds will be processed and credited to your bank account within 3-4 working days after the returned product is received at our warehouse.
• Delivery and reverse pickup charges will be deducted from the paid amount.

Assistance

For any concerns or assistance, please contact us:

• Email: info@nabia.in, fashionneoma@gmail.com
• Call: +91-9266550110