Shipping Return & Exchange

Shipping

Shipping Information:

We have dedicated significant effort to ensure prompt delivery of our items to customers. We provide free shipping nationwide across India.

Delivery Time: 5-6 business days

If you need help with your order, please write to us at info@nabia.in

Return and Refund

Cancellation Policy

Orders can be canceled anytime before dispatch if you change your mind after placing an order.
To cancel your order, please contact us:

Exchange Policy

Products are eligible for exchange within 7 days from the date of delivery.
A reverse pickup fee of ₹150 will be charged for exchanges.
Products can be exchanged only once. After that, they are not eligible for return or exchange.

Return Policy

Products can be returned within 4 days from the date of delivery.
Ensure the original product tag and packaging is intact while returning the product.
If a product is returned, delivery and reverse pickup costs will be borne by the customer.
If you receive a wrong, missing, or defective item, you will not bear any additional costs. However, you must initiate a complaint within 24 hours of receiving your delivery. Complaints submitted after this timeframe will not be entertained.

Products Not Eligible for Return/Exchange

Products returned without all original packaging and other items included at the time of delivery.
Customized products are not eligible for return or exchange.
Items that have been worn or washed.
Products purchased during clearance.

Refund Policy

Refunds will be processed and credited to your bank account within 3-4 working days after the returned product is received at our warehouse.
Delivery and reverse pickup charges will be deducted from the paid amount.

Gift Card: Terms & Conditions

Full Value Benefit: Redeem the full paid amount with zero charges.
Validity: This gift card has no expiration date and can be used at any time.
The gift card is valid for all products available on our website.

Please note:

· The product images on the portal may show slight variations from the actual product due to lighting and screen resolution.

· Cash on Delivery (COD) is available for purchases up to ₹5,000.

Assistance

For any concerns or assistance, please contact us: